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Monday, August 20, 2007

QPR Apologize for QPR World Service

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As did a number of other clubs who issued apologies re their World service, QPR have now posted an apology on their official site re QPR World.

UPDATE: PTV Apologize to Clubs
August 20, Bristol City - PREMIUM TV ISSUE WORLD APOLOGY
Premium TV (PTV) has today issued an apology to clubs following its server failure on Saturday.
The problems at their headquarters in Feltham, London, resulted in 'World' services being knocked out across all 78 clubs on the PTV network.
PTV have this morning issued a statement saying: "We apologies for any issues this may have caused."
The company also assured the club that a resolution has been put in place to ensure a similar fault does affect services in the future.
The club has been asked to advise subscribers wishing to complain should e-mail PTV directly on customerservices@premiumtv.co.uk.
"We will deal with [the complaints] immediately," added the PTV statement. Bristol City [Nothing as of now on the Premium TV site]

QPR Official Site, August 20, 2007 - QPR WORLD
www.qpr.co.uk would like to apologise for problems accessing the site during Saturday afternoon's game against Cardiff City.
A server failure at Premium TV in Feltham resulted in 'World' services being knocked out across all 78 Clubs on the PTV network.
Supporters across the country were left without commentary on only the second Saturday of the season.
These circumstances were beyond the club's control and extremely frustrating for all concerned.
Paul Morrissey, the Club's New Media Manager, said: "It was incredibly annoying for all of us, but none more so than the subscribers to QPR World who rely on our service to be kept informed about how the team are getting on.
"We have already been in contact with PTV, and have provided them with links to a number of the popular fans' messageboards, to give them a taster of just how let down our supporters feel.
"They have assured us that this will not happen again, and we will be doing our level best to see that is the case.
"Our apologies to everyone who was affected by this."
If you would like to contact PTV directly to voice your displeasure, you can e-mail them using customerservices@premiumtv.co.uk QPR

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